Ever write something (with regard to business) that is extremely “emotional”?

Be it positive or negative.

Here’s a bit of advice when you’re initiating a communication or responding to one that really “stirs up your emotions”…

Put it in your “Drafts” folder & take a look at it again the following morning.

There are times when we just may be “too affected” by our emotions & inner feelings to “properly” communicate our stance on a particular situation.

I’m NOT saying that your feelings are “wrong” nor “misguided”…not in the least!

But when YOUR communication is filled with emotion, it may actually evoke an equally-emotional response on the other side.

Or there’s a good chance that your true message may get “blurred” as all the recipient sees is your emotional response.

By putting it aside, you’ll probably be in a different frame of mind when you re-read your draft.

“Hmmm, I may have gone a little over the top there.”

There were times when I wish I had a built-in 7 second delay like the one employee during live telecasts/broadcasts.

Once you’ve said something, you can’t take it back.

But it’s even more “dangerous” with written communications as you can’t convey your actual feelings with voice inflection, facial gestures & the like.

And if you put stuff down in writing & it’s pretty emotional, then you’re leaving it up to the other person to determine your true feelings.

It’s up to them to interpret any inflammatory words or figure out if you’re being totally truthful or whether there’s a certain degree of sarcasm or satire present.

It could be “dangerous” to leave so much stuff open to interpretation.

Think about stuff.

Give yourself the opportunity to take a second look at things…especially when you’re probably in s somewhat-different mindset.

Your current mood will often help determine how you react to things & circumstances around you…and once you put those feelings into writing, you can’t take them back.

Could be that you now done feel as negatively about something as you did yesterday.

Or positively, for that matter.

Just give yourself to opportunity to “first think about it” before you hit the “Send” button.

(For my fellow dinosaurs out there, we used to take the written/typed memo & physically put it in the “Drafts” or “To be reviewed” file.)

Give yourself the opportunity to ensure that you’re giving the other person the “proper perspective” on how you feel & simply not “flying off at the handle”.

Emotions are great, but maybe, just perhaps, not all the time.

You may not want people to draw a conclusion based on how you reacted versus what you actually meant to communicate.

Be aware that other times, shows of emotion can be easily misunderstood.

That’s all.

Be careful. Yes, always be truthful, but there are, indeed, times & places where it’s wise to be a tad more diplomatic with your approach.

It’s a very fine walk we walk sometimes.

“But, Mike, did you follow your own advice when you wrote these pieces?”


Next question, please.


Thank you, once again, for listening.

(Sometimes, I actually do it for effect…)

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