Energizer Bunny

They once named a Client Services employee award after me in 1997…the “Mike LoRusso Energizer Bunny” award…when I was Director of USCC Micrographics. While I was honored, I was so very personally embarrassed as I tried to explain that, just like buildings, you always wait until the person is DEAD before you name something after…

Read More

Yeah, It’s Your Job!

As I’ve said pretty often, the reason that I really went to work…and what I’ve missed so incredibly much these past 12+ years being disabled/retired…was the ability to help people. My people. My fellow employees. My customers. Yeah, even my bosses & upper management. And this “helping people” can take SO MANY DIFFERENT FORMS…if you…

Read More

Pets & Grandparents

Just found out that a good buddy of mine recently lost his faithful companion ūüź∂ of many years. He was heartbroken & I could feel his pain. Here’s something that I’ll often say, in one form or another, during these most difficult times… “Our pets, much like our Grandparents, were sent to us directly from…

Read More

Croissandwiches

When I lived in Dublin, OH (home of Jack Nicklaus & the Memorial ‚õ≥ÔłŹ Tournament, right outside Columbus), I was thrilled that we actually had a Burger King nearby. (I’d often visit that establishment when I was allowed out on a “day pass” as i was in a minimum security prison.) This one Sunday morning,…

Read More

I Don’t Get NO RESPECT

I remember when my new boss @ Citi decided to meet directly with different groups of reps “to get direct feedback” from the front line. Problem was that she really didn’t know much about what these people actually did on a daily basis!!! On the top level, of course she did! But I’m talking about…

Read More

It’s Hard to Communicate

Not everyone that you’ll come across…the single Mom on your team; the shy new worker; the abused child/spouse; the person lacking enough confidence to “take the next step”; the ones who always “keep to themselves”, etc…will directly express exactly how they feel, what they want & how they view things. Yes, there are always “certain…

Read More

The Pension

I just read a FB post from Angela Rivera… “ASKHOLE – A person who constantly asks for your advice, yet always does the opposite of what you told them!” Since I hold very few things back in this blog of mine, I’m gonna tell you a li’l story about my Dad, his retirement annuity &…

Read More